You Got Questions. We Got Answers.
What makes Demio different from other webinar platforms?
Demio is different from the way it’s designed, with a focus on simplicity, to the powerful features that make webinars more effective, and the amazing attendee experience. Demio is a delightful webinar experience for everyone involved. Our core values also set us apart along with our drive, our amazing team, and everything else you get with Demio that you won’t get from our competitors.
Does Demio run on Google Hangouts or YouTube Live?
NO NO NO! Demio is built 100% from the ground up and does not use any of these free “family and friends” styled communication platforms as the basis for its paid webinar platform. We believe that webinars should be based on a high-quality presentation with low-latency.
Does Demio require a download for my attendees?
Your attendees will need to download a free application on iOS. Other than that, Demio is 100% web-based. Your attendees can join with one simple click on their unique join link. This means higher attendance rates for your webinars.
Do you offer support?
Yes, we are obsessed with providing you a great user experience with both the platform and customer service after your purchase. You will find active support in the platform via Email, Live Chat, and a Knowledge Base. Our support will be around the clock to make sure we respond to you as quickly as humanly possible. Plus, you can request a 1-on-1 Demio demo with us to get you moving and see everything Demio has to offer.
Will there be Training on how to use Demio?
Yes! We have created an entire knowledge base, a getting started video, and we’ll also personally 1-on-1 onboard you with a demo if you want it. Not to mention, Demio is also incredibly intuitive and easy to use!
How many webcams can be turned on at one time?
You can have up to 3 active webcams enabled at any one time during your webinar.
What’s included in a standard recording?
Everything streamed to your audience will be recorded, including audio, webcams, screen sharing, videos, and presentation slides.
What video format are the recordings?
After your webinar recording finishes processing, it will be available to download as an .MP4 file.
Can I turn on my attendees’ webcam or microphone?
Yes! By default, your attendees will not have permission to use those devices; however, you can easily give microphone or webcam access to any of your attendees on the webinar.
Can I cancel at any time?
Absolutely! If you’re not happy with Demio, you can leave at any time. We also offer a 30-day money-back guarantee. You’re in good hands.